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IT Technical Support

What makes IT Technical Support Important?

IT technical support alleviates users from all worries related to the interrupted functioning of computers or other peripherals connected to computers. It enables users to focus on their primary work duties because they do not have to worry about the ways to understand complex aspects of IT technical solutions that power workstations. Users are simply required to contact their support agent who will open a new case with a problem description and try to find the best solution. Support is provided via different means of communications which include telephone or email support, remote access to workstations via the Internet, or physical support.

Who needs IT Technical Support?

All businesses that do not have the capacity and knowledge to install, configure, monitor and resolve faults related to computer systems may benefit from IT technical support solutions. Hiring competent IT staff and employees may cost companies significant resources, especially in cases when their competencies are not required on everyday bases. Such businesses and organizations can use IT technical support services upon request and benefit from contemporarily information technologies without having to worry, because all support work will be provided by competent IT technical support professionals.

What do IT Technical Officers do?

IT technical officers (also known as help desk operators, application support specialists, technicians and application support specialists) are responsible for maintaining and monitoring the work of networks and computer systems. Their work consists of installing, configuring, and testing computer systems. They diagnose technical faults in software and hardware components and provide solutions for resolving application problems. IT technical support officers may also be assigned with some other responsibilities such as taking part in decision-making processes or technical support solutions development.

What are the responsibilities of IT Technical Officers?

IT technical support staff is responsible for the uninterrupted functioning of computer systems and communication networks within organizations and ensuring the provision of maximal benefits of the existing IT structure. Technicians may work in the first, second, or third line of support depending on their technical knowledge and skills. Each IT technical support officer is assigned to a specific set of responsibilities which may include, but are not limited to:

supporting the installation and configuration of software and hardware solutions
monitoring the work of communication networks
maintaining hardware and software components and replacing parts
working in IT technical support call centers and communicating with clients
troubleshooting different problems or technical faults that occur during the use of hardware and software solutions
writing case reports and other documents related to each case
setting protected and unprotected user accounts and profiles and resolving account access issues
following company instructions and guidelines about communication and deadlines when assisting clients
working on several different cases simultaneously
testing, evaluating, and reporting about new hardware components or technical solutions
conducting physical check-ups and testing compliance with regulations about the safety of computer systems

What Qualifications and Skills do IT Technical Support Officers need to have?

IT support officers usually have a degree from technical, IT, or other related university. There are many IT support specialists who simply take specialized courses which equip them with the knowledge needed to work in this business sector. These courses may include Microsoft-certified education, Cisco, Linux, Unix and other training. Taking college or university courses in computer science, internet, software or business system engineering, or information or business information technology may significantly increase the odds of being hired as an IT technical support specialist.

IT support officers should be able to work independently and think logically. It support specialists should have good team-working abilities and be able to follow specific sets of instructions related to the distribution of their solutions to clients. They need to have great communication skills and be patient, especially when working with clients. IT technical support specialists need to have excellent questioning and deduction skills because not all clients can articulate or define their problem exactly. IT support specialists should pay extreme attention to details and have excellent knowledge and understanding of all aspects related to the work of hardware and software components. They must also know how to prioritize their workload and meet the deadlines.

References

Brundu, F. G., Patti, E., Giudice, M. D., Osello, A., Ma ii, E., & Aquaviva, A. (2015). DIMCloud: A Distributed Framework for District Energy Simulation and Management. Internet Of Things. User-Centric Iot, 331. doi:10.1007/978-3-319-19656-5_45

Carbonell, J. G., Siekmann, J., Pazienza, M. T., Basili, R., De Cao, D., Giannone, C., & Marocco, P. (2007). Data-Driven Dialogue for Interactive Question Answering. In , AI*IA 2007: Artificial Intelligence & Human-Oriented Computing (p. 326). doi:10.1007/978-3-540-74782-6_29

Wooldridge, M., Castelfranchi, C., & Falcone, R. (2010). Trust and Technology. Trust Theory: A Socio-Cognitive & Computational Model, 343. doi:10.1002/9780470519851.ch12

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Illuminate\Database\Events\QueryExecuted (1.54ms)
Illuminate\Cache\Events\CacheMissed (296μs)
Illuminate\Cache\Events\CacheMissed (85μs)
Illuminate\Database\Events\StatementPrepared (933μs)
Illuminate\Database\Events\QueryExecuted (1.94ms)
eloquent.retrieved: App\Models\Subject (106μs)
eloquent.retrieved: App\Models\Subject (19μs)
eloquent.retrieved: App\Models\Subject (12μs)
eloquent.retrieved: App\Models\Subject (10μs)
eloquent.retrieved: App\Models\Subject (9μs)
eloquent.retrieved: App\Models\Subject (8μs)
eloquent.retrieved: App\Models\Subject (9μs)
eloquent.retrieved: App\Models\Subject (8μs)
Illuminate\Database\Events\StatementPrepared (753μs)
Illuminate\Database\Events\QueryExecuted (1.83ms)
eloquent.retrieved: App\Models\SubjectCat (297μs)
eloquent.retrieved: App\Models\SubjectCat (23μs)
Illuminate\Cache\Events\KeyWritten (1.76ms)
Illuminate\Cache\Events\KeyWritten (573μs)
Illuminate\Cache\Events\CacheHit (478μs)
Illuminate\Cache\Events\CacheHit (582μs)
Illuminate\Cache\Events\CacheHit (219μs)
Illuminate\Cache\Events\CacheHit (9.57ms)
Illuminate\Cache\Events\CacheHit (272μs)
Illuminate\Cache\Events\CacheHit (234μs)
Illuminate\Cache\Events\CacheHit (187μs)
Illuminate\Cache\Events\CacheHit (213μs)
Illuminate\Cache\Events\CacheHit (186μs)
Illuminate\Cache\Events\CacheHit (210μs)
Illuminate\Cache\Events\CacheHit (181μs)
Illuminate\Cache\Events\CacheHit (212μs)
Illuminate\Cache\Events\CacheHit (181μs)
Illuminate\Cache\Events\CacheHit (204μs)
Illuminate\Cache\Events\CacheHit (164μs)
Illuminate\Cache\Events\CacheHit (535μs)
Illuminate\Cache\Events\CacheHit (271μs)
creating: site.blocks.subject-homework (864μs)
composing: site.blocks.subject-homework (25μs)
eloquent.booting: App\Models\HomeworkLibrary\HomeworkLibrary (207μs)
eloquent.booted: App\Models\HomeworkLibrary\HomeworkLibrary (128μs)
Illuminate\Database\Events\StatementPrepared (6.71ms)
Illuminate\Database\Events\QueryExecuted (1.14ms)
Illuminate\Database\Events\StatementPrepared (797μs)
Illuminate\Database\Events\QueryExecuted (1.43ms)
eloquent.retrieved: App\Models\HomeworkLibrary\HomeworkLibrary (133μs)
eloquent.retrieved: App\Models\HomeworkLibrary\HomeworkLibrary (21μs)
eloquent.retrieved: App\Models\HomeworkLibrary\HomeworkLibrary (13μs)
eloquent.retrieved: App\Models\HomeworkLibrary\HomeworkLibrary (12μs)
eloquent.retrieved: App\Models\HomeworkLibrary\HomeworkLibrary (10μs)
Illuminate\Database\Events\StatementPrepared (846μs)
Illuminate\Database\Events\QueryExecuted (1.04ms)
eloquent.retrieved: App\Models\Subject (120μs)
Illuminate\Database\Events\StatementPrepared (661μs)
Illuminate\Database\Events\QueryExecuted (897μs)
eloquent.retrieved: App\Models\SubjectCat (191μs)
creating: components.homework-blocks (285μs)
composing: components.homework-blocks (283μs)
creating: site.blocks.reviews (1.01ms)
composing: site.blocks.reviews (26μs)
creating: site.blocks.submit-homework (168μs)
composing: site.blocks.submit-homework (19μs)
creating: site.blocks.faq (130μs)
composing: site.blocks.faq (19μs)
eloquent.booting: App\Models\Twill\TwillFaq (348μs)
eloquent.booted: App\Models\Twill\TwillFaq (186μs)
eloquent.booting: App\Models\Twill\Slugs\TwillFaqSlug (399μs)
eloquent.booted: App\Models\Twill\Slugs\TwillFaqSlug (80μs)
Illuminate\Database\Events\StatementPrepared (5.72ms)
Illuminate\Database\Events\QueryExecuted (1.49ms)
eloquent.retrieved: App\Models\Twill\TwillFaq (217μs)
Illuminate\Database\Events\StatementPrepared (1.08ms)
Illuminate\Database\Events\QueryExecuted (986μs)
eloquent.retrieved: App\Models\Twill\Slugs\TwillFaqSlug (175μs)
eloquent.retrieved: App\Models\Twill\Slugs\TwillFaqSlug (29μs)
creating: components.faq-item (162μs)
composing: components.faq-item (288μs)
Illuminate\Database\Events\StatementPrepared (2.15ms)
Illuminate\Database\Events\QueryExecuted (998μs)
eloquent.retrieved: App\Models\Twill\TwillFaq (121μs)
Illuminate\Database\Events\StatementPrepared (853μs)
Illuminate\Database\Events\QueryExecuted (1.04ms)
eloquent.retrieved: App\Models\Twill\Slugs\TwillFaqSlug (79μs)
eloquent.retrieved: App\Models\Twill\Slugs\TwillFaqSlug (22μs)
creating: components.faq-item (91μs)
composing: components.faq-item (133μs)
Illuminate\Database\Events\StatementPrepared (6.08ms)
Illuminate\Database\Events\QueryExecuted (1.11ms)
eloquent.retrieved: App\Models\Twill\TwillFaq (137μs)
Illuminate\Database\Events\StatementPrepared (856μs)
Illuminate\Database\Events\QueryExecuted (913μs)
eloquent.retrieved: App\Models\Twill\Slugs\TwillFaqSlug (94μs)
creating: components.faq-item (91μs)
composing: components.faq-item (56μs)
Illuminate\Database\Events\StatementPrepared (1.49ms)
Illuminate\Database\Events\QueryExecuted (2.16ms)
eloquent.retrieved: App\Models\Twill\TwillFaq (142μs)
Illuminate\Database\Events\StatementPrepared (924μs)
Illuminate\Database\Events\QueryExecuted (1.06ms)
eloquent.retrieved: App\Models\Twill\Slugs\TwillFaqSlug (149μs)
creating: components.faq-item (96μs)
composing: components.faq-item (56μs)
creating: site.blocks.text-with-image (567μs)
composing: site.blocks.text-with-image (25μs)
creating: site.blocks.work-with-tutors (198μs)
composing: site.blocks.work-with-tutors (20μs)
creating: site.layouts.app (200μs)
composing: site.layouts.app (20μs)
creating: components.canonical (351μs)
composing: components.canonical (99μs)
creating: components.open-graph (163μs)
composing: components.open-graph (70μs)
creating: site.headers.header (244μs)
composing: site.headers.header (74μs)
Illuminate\Cache\Events\CacheHit (1.71ms)
creating: components.footer (161μs)
composing: components.footer (116μs)
Illuminate\Cache\Events\CacheHit (1.05ms)
Illuminate\Cache\Events\CacheHit (302μs)
Illuminate\Cache\Events\CacheHit (394μs)
Illuminate\Cache\Events\CacheHit (288μs)
Illuminate\Cache\Events\CacheHit (424μs)
Illuminate\Cache\Events\CacheHit (8.42ms)
Illuminate\Cache\Events\CacheHit (200μs)
Illuminate\Cache\Events\CacheHit (397μs)
Illuminate\Cache\Events\CacheHit (372μs)
Illuminate\Cache\Events\CacheHit (333μs)
Illuminate\Cache\Events\CacheHit (394μs)
Illuminate\Cache\Events\CacheHit (328μs)
Illuminate\Cache\Events\CacheHit (568μs)
Illuminate\Cache\Events\CacheHit (198μs)
creating: components.forms.contact-us (259μs)
composing: components.forms.contact-us (176μs)
creating: components.forms.get-started (142μs)
composing: components.forms.get-started (81μs)
creating: components.forms.free-tool-download (98μs)
composing: components.forms.free-tool-download (64μs)
creating: components.forms.claim-free-worksheet (137μs)
composing: components.forms.claim-free-worksheet (74μs)
creating: components.forms.tutor-subscription-waitlist (112μs)
composing: components.forms.tutor-subscription-waitlist (65μs)
creating: components.forms.tutor-subscription-join (102μs)
composing: components.forms.tutor-subscription-join (66μs)
creating: components.forms.tutor-support (211μs)
composing: components.forms.tutor-support (78μs)

275 x Illuminate\Cache\Events\CacheHit (19.49%)	163ms
25 x Illuminate\Database\Events\StatementPrepared (15.07%)	126ms
25 x Illuminate\Database\Events\QueryExecuted (8.18%)	68.61ms
4 x Illuminate\Cache\Events\KeyWritten (2.99%)	25.04ms
1 x Illuminate\Foundation\Events\LocaleUpdated (0.69%)	5.77ms
4 x Illuminate\Cache\Events\CacheMissed (0.6%)	5.07ms
4 x creating: components.tutors-card (0.4%)	3.37ms
1 x Illuminate\Routing\Events\RouteMatched (0.33%)	2.79ms
2 x Illuminate\Database\Events\ConnectionEstablished (0.22%)	1.88ms
54 x eloquent.retrieved: App\Models\Subject (0.21%)	1.79ms
1 x Illuminate\Routing\Events\Routing (0.17%)	1.45ms
1 x eloquent.booted: App\Models\Subject (0.15%)	1.25ms
1 x creating: site.blocks.reviews (0.12%)	1.01ms
1 x creating: site.blocks.subject-homework (0.1%)	864μs
12 x eloquent.retrieved: App\Models\SubjectCat (0.1%)	850μs
4 x eloquent.retrieved: App\Models\Twill\TwillFaq (0.07%)	617μs
1 x eloquent.booting: App\Models\Subject (0.07%)	613μs
1 x creating: site.blocks.text-with-image (0.07%)	567μs
6 x eloquent.retrieved: App\Models\Twill\Slugs\TwillFaqSlug (0.07%)	548μs
4 x composing: components.faq-item (0.06%)	533μs
1 x eloquent.booting: App\Models\User\Tutor (0.06%)	518μs
1 x eloquent.booting: App\Models\Meta (0.06%)	487μs
4 x creating: components.faq-item (0.05%)	440μs
1 x eloquent.booting: App\Models\User\TutorAttributes\TutorDegree (0.05%)	405μs
1 x eloquent.booting: App\Models\Twill\Slugs\TwillFaqSlug (0.05%)	399μs
4 x composing: components.tutors-card (0.04%)	357μs
1 x creating: components.canonical (0.04%)	351μs
1 x eloquent.booting: App\Models\Twill\TwillFaq (0.04%)	348μs
1 x creating: site.blocks.how-it-works (0.04%)	339μs
1 x creating: components.breadcrumbs (0.03%)	291μs
1 x creating: components.homework-blocks (0.03%)	285μs
1 x composing: components.homework-blocks (0.03%)	283μs
1 x creating: components.forms.contact-us (0.03%)	259μs
1 x creating: site.headers.header (0.03%)	244μs
1 x eloquent.booted: App\Models\User\Tutor (0.03%)	228μs
1 x creating: components.tutors-cards (0.03%)	215μs
1 x creating: components.forms.tutor-support (0.03%)	211μs
1 x eloquent.booting: App\Models\HomeworkLibrary\HomeworkLibrary (0.02%)	207μs
1 x creating: site.layouts.app (0.02%)	200μs
4 x eloquent.retrieved: App\Models\User\Tutor (0.02%)	198μs
1 x creating: site.blocks.work-with-tutors (0.02%)	198μs
5 x eloquent.retrieved: App\Models\HomeworkLibrary\HomeworkLibrary (0.02%)	189μs
1 x creating: subjects.show (0.02%)	188μs
1 x eloquent.booted: App\Models\Twill\TwillFaq (0.02%)	186μs
1 x composing: components.forms.contact-us (0.02%)	176μs
1 x eloquent.booting: App\Models\SubjectCat (0.02%)	172μs
1 x creating: site.blocks.submit-homework (0.02%)	168μs
1 x composing: components.breadcrumbs (0.02%)	167μs
1 x creating: components.open-graph (0.02%)	163μs
1 x creating: components.footer (0.02%)	161μs
1 x composing: subjects.show (0.02%)	155μs
1 x creating: components.forms.get-started (0.02%)	142μs
1 x creating: components.forms.claim-free-worksheet (0.02%)	137μs
1 x composing: components.tutors-cards (0.02%)	130μs
1 x creating: site.blocks.faq (0.02%)	130μs
1 x eloquent.booted: App\Models\HomeworkLibrary\HomeworkLibrary (0.02%)	128μs
1 x creating: site.blocks.subject-tutors (0.01%)	121μs
1 x composing: components.footer (0.01%)	116μs
1 x creating: components.forms.tutor-subscription-waitlist (0.01%)	112μs
1 x creating: components.forms.tutor-subscription-join (0.01%)	102μs
1 x eloquent.retrieved: App\Models\Meta (0.01%)	100μs
1 x composing: components.canonical (0.01%)	99μs
1 x creating: components.forms.free-tool-download (0.01%)	98μs
1 x composing: components.forms.get-started (0.01%)	81μs
1 x eloquent.booted: App\Models\Twill\Slugs\TwillFaqSlug (0.01%)	80μs
1 x composing: components.forms.tutor-support (0.01%)	78μs
1 x composing: components.forms.claim-free-worksheet (0.01%)	74μs
1 x composing: site.headers.header (0.01%)	74μs
1 x composing: components.open-graph (0.01%)	70μs
1 x composing: components.forms.tutor-subscription-join (0.01%)	66μs
1 x composing: components.forms.tutor-subscription-waitlist (0.01%)	65μs
1 x composing: components.forms.free-tool-download (0.01%)	64μs
1 x eloquent.booted: App\Models\Meta (0.01%)	63μs
1 x eloquent.booted: App\Models\User\TutorAttributes\TutorDegree (0.01%)	59μs
1 x eloquent.booted: App\Models\SubjectCat (0.01%)	57μs
1 x composing: site.blocks.reviews (0%)	26μs
1 x composing: site.blocks.subject-homework (0%)	25μs
1 x composing: site.blocks.text-with-image (0%)	25μs
1 x composing: site.blocks.how-it-works (0%)	21μs
1 x composing: site.blocks.work-with-tutors (0%)	20μs
1 x composing: site.layouts.app (0%)	20μs
1 x composing: site.blocks.submit-homework (0%)	19μs
1 x composing: site.blocks.faq (0%)	19μs
1 x composing: site.blocks.subject-tutors (0%)	18μs

32 templates were rendered

1x subjects.showshow.blade.phpblade
1x components.breadcrumbsbreadcrumbs.blade.phpblade
1x site.blocks.how-it-workshow-it-works.blade.phpblade
1x site.blocks.subject-tutorssubject-tutors.blade.phpblade
1x components.tutors-cardstutors-cards.blade.phpblade
4x components.tutors-cardtutors-card.blade.phpblade
1x site.blocks.subject-homeworksubject-homework.blade.phpblade
1x components.homework-blockshomework-blocks.blade.phpblade
1x site.blocks.reviewsreviews.blade.phpblade
1x site.blocks.submit-homeworksubmit-homework.blade.phpblade
1x site.blocks.faqfaq.blade.phpblade
4x components.faq-itemfaq-item.blade.phpblade
1x site.blocks.text-with-imagetext-with-image.blade.phpblade
1x site.blocks.work-with-tutorswork-with-tutors.blade.phpblade
1x site.layouts.appapp.blade.phpblade
1x components.canonicalcanonical.blade.phpblade
1x components.open-graphopen-graph.blade.phpblade
1x site.headers.headerheader.blade.phpblade
1x components.footerfooter.blade.phpblade
1x components.forms.contact-uscontact-us.blade.phpblade
1x components.forms.get-startedget-started.blade.phpblade
1x components.forms.free-tool-downloadfree-tool-download.blade.phpblade
1x components.forms.claim-free-worksheetclaim-free-worksheet.blade.phpblade
1x components.forms.tutor-subscription-waitlisttutor-subscription-waitlist.blade.phpblade
1x components.forms.tutor-subscription-jointutor-subscription-join.blade.phpblade
1x components.forms.tutor-supporttutor-support.blade.phpblade

uri: GET subjects/{categoryUri}/{subjectUri?}
middleware: web, utm.parameters
controller: App\Http\Controllers\SubjectController@show
namespace
where
as: subjects.show
file: app/Http/Controllers/SubjectController.php:43-96

25 statements were executed, 2 of which were duplicates, 23 unique. Show only duplicated164ms

Connection Establishedtwenty4_siteSubjectRepository.php#123

Backtrace

13. app/Repositories/SubjectRepository.php:123
14. app/Http/Controllers/SubjectController.php:54
15. vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
16. vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
17. vendor/laravel/framework/src/Illuminate/Routing/Route.php:260

select * from `subjects` where `urlFriendlyTitle` = 'IT-Technical-Support' limit 1

25.04mstwenty4_siteSubjectRepository.php#123

Bindings	0: IT-Technical-Support
Backtrace	15. app/Repositories/SubjectRepository.php:123 16. app/Http/Controllers/SubjectController.php:54 17. vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54 18. vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43 19. vendor/laravel/framework/src/Illuminate/Routing/Route.php:260

select * from `subject_cats` where `subject_cats`.`id` in (33)

2.91mstwenty4_siteSubjectRepository.php#123

Backtrace

20. app/Repositories/SubjectRepository.php:123
21. app/Http/Controllers/SubjectController.php:54
22. vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54
23. vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:43
24. vendor/laravel/framework/src/Illuminate/Routing/Route.php:260

select * from `meta` where `meta`.`id` = 3 limit 1

3.51mstwenty4_siteMetaService.php#118

Bindings	0: 3
Backtrace	19. app/Services/MetaService.php:118 20. app/Services/MetaService.php:108 21. app/Services/MetaService.php:81 22. app/Http/Controllers/SubjectController.php:89 23. vendor/laravel/framework/src/Illuminate/Routing/Controller.php:54

Connection Establishedtwenty4_siteTutorRepository.php#40

Backtrace

13. app/Repositories/TutorRepository.php:40
14. app/View/Components/TutorsCards.php:28
15. app/View/Components/TutorsCards.php:22
17. vendor/laravel/framework/src/Illuminate/Container/Container.php:929
18. vendor/laravel/framework/src/Illuminate/Container/Container.php:770

select count(*) as aggregate from `users` where (`subjectsQualified` like '%|264|%' or `DSF_subjectsQualified` like '%|264|%' or `allsubjects` = 1) and `disable_profile` = 0 and `picture` != '' and `solutionrequestQualified` = 1 and `is_suspended` = 0 and `is_deactivated` = 0 and `status` != '' and `status` = 'tutor'

27.45mstwenty4_siteTutorsCards.php#35

Bindings	0: %\|264\|% 1: %\|264\|% 2: 1 3: 0 4: 5: 1 6: 0 7: 0 8: 9: tutor
Backtrace	15. app/View/Components/TutorsCards.php:35 16. app/View/Components/TutorsCards.php:22 18. vendor/laravel/framework/src/Illuminate/Container/Container.php:929 19. vendor/laravel/framework/src/Illuminate/Container/Container.php:770 20. vendor/laravel/framework/src/Illuminate/Foundation/Application.php:933

select * from `users` where (`subjectsQualified` like '%|264|%' or `DSF_subjectsQualified` like '%|264|%' or `allsubjects` = 1) and `disable_profile` = 0 and `picture` != '' and `solutionrequestQualified` = 1 and `is_suspended` = 0 and `is_deactivated` = 0 and `status` != '' and `status` = 'tutor' order by `completed_requests` desc limit 6 offset 0

11.85mstwenty4_siteTutorsCards.php#35

Bindings	0: %\|264\|% 1: %\|264\|% 2: 1 3: 0 4: 5: 1 6: 0 7: 0 8: 9: tutor
Backtrace	15. app/View/Components/TutorsCards.php:35 16. app/View/Components/TutorsCards.php:22 18. vendor/laravel/framework/src/Illuminate/Container/Container.php:929 19. vendor/laravel/framework/src/Illuminate/Container/Container.php:770 20. vendor/laravel/framework/src/Illuminate/Foundation/Application.php:933

select * from `tutor_degrees` where `tutor_degrees`.`tutor_id` = 6002 and `tutor_degrees`.`tutor_id` is not null order by `year` desc limit 1

1.05mstwenty4_siteTutor.php#361

Bindings	0: 6002
Backtrace	18. app/Models/User/Tutor.php:361 19. view::components.tutors-card:11 21. vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:110 22. vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58 23. vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php:69

select * from `tutor_degrees` where `tutor_degrees`.`tutor_id` = 88731 and `tutor_degrees`.`tutor_id` is not null order by `year` desc limit 1

8.91mstwenty4_siteTutor.php#361

Bindings	0: 88731
Backtrace	18. app/Models/User/Tutor.php:361 19. view::components.tutors-card:11 21. vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:110 22. vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58 23. vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php:69

select `subjects`.*, `subject_cats`.`title` as `category_title`, `subject_cats`.`id` as `category_id` from `subjects` inner join `subject_cats` on `subject_cats`.`id` = `subjects`.`catID` where `subjects`.`id` in (430, 419, 16, 142, 18, 15, 385, 136, 440, 258, 72, 259, 344, 140, 207, 143, 361, 54, 296, 30, 211, 212, 240, 262, 264, 45, 44, 149, 2, 160, 1, 6, 127, 257, 3, 349, 9, 66, 41, 8, 4, 184, 75, 505)

30.87mstwenty4_siteTutor.php#214

Bindings	0: 430 1: 419 2: 16 3: 142 4: 18 5: 15 6: 385 7: 136 8: 440 9: 258 10: 72 11: 259 12: 344 13: 140 14: 207 15: 143 16: 361 17: 54 18: 296 19: 30 20: 211 21: 212 22: 240 23: 262 24: 264 25: 45 26: 44 27: 149 28: 2 29: 160 30: 1 31: 6 32: 127 33: 257 34: 3 35: 349 36: 9 37: 66 38: 41 39: 8 40: 4 41: 184 42: 75 43: 505
Backtrace	14. app/Models/User/Tutor.php:214 15. vendor/laravel/framework/src/Illuminate/Cache/Repository.php:397 16. vendor/laravel/framework/src/Illuminate/Cache/CacheManager.php:419 18. app/Models/User/Tutor.php:216 24. app/Models/User/Tutor.php:267

select * from `subject_cats` where `subject_cats`.`id` in (1, 3, 5, 9, 11, 31, 33, 41)

4.31mstwenty4_siteTutor.php#214

Backtrace

19. app/Models/User/Tutor.php:214
20. vendor/laravel/framework/src/Illuminate/Cache/Repository.php:397
21. vendor/laravel/framework/src/Illuminate/Cache/CacheManager.php:419
23. app/Models/User/Tutor.php:216
29. app/Models/User/Tutor.php:267

select * from `tutor_degrees` where `tutor_degrees`.`tutor_id` = 139917 and `tutor_degrees`.`tutor_id` is not null order by `year` desc limit 1

6.45mstwenty4_siteTutor.php#361

Bindings	0: 139917
Backtrace	18. app/Models/User/Tutor.php:361 19. view::components.tutors-card:11 21. vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:110 22. vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58 23. vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php:69

select * from `tutor_degrees` where `tutor_degrees`.`tutor_id` = 158816 and `tutor_degrees`.`tutor_id` is not null order by `year` desc limit 1

9.06mstwenty4_siteTutor.php#361

Bindings	0: 158816
Backtrace	18. app/Models/User/Tutor.php:361 19. view::components.tutors-card:11 21. vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:110 22. vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58 23. vendor/livewire/livewire/src/ComponentConcerns/RendersLivewireComponents.php:69

select `subjects`.*, `subject_cats`.`title` as `category_title`, `subject_cats`.`id` as `category_id` from `subjects` inner join `subject_cats` on `subject_cats`.`id` = `subjects`.`catID` where `subjects`.`id` in (139, 144, 114, 258, 228, 108, 265, 264)

1.85mstwenty4_siteTutor.php#214

Bindings	0: 139 1: 144 2: 114 3: 258 4: 228 5: 108 6: 265 7: 264
Backtrace	14. app/Models/User/Tutor.php:214 15. vendor/laravel/framework/src/Illuminate/Cache/Repository.php:397 16. vendor/laravel/framework/src/Illuminate/Cache/CacheManager.php:419 18. app/Models/User/Tutor.php:216 24. app/Models/User/Tutor.php:267

select * from `subject_cats` where `subject_cats`.`id` in (3, 33)

1.38mstwenty4_siteTutor.php#214

Backtrace

19. app/Models/User/Tutor.php:214
20. vendor/laravel/framework/src/Illuminate/Cache/Repository.php:397
21. vendor/laravel/framework/src/Illuminate/Cache/CacheManager.php:419
23. app/Models/User/Tutor.php:216
29. app/Models/User/Tutor.php:267

select count(*) as aggregate from `solutionslibrary` where exists (select * from `subjects` where `solutionslibrary`.`subject` = `subjects`.`id`) and `subject` = 264 and `status` = 'published' and `price` > 0

6.68mstwenty4_siteHomeworkBlocks.php#27

Bindings	0: 264 1: published 2: 0
Backtrace	15. app/View/Components/HomeworkBlocks.php:27 16. vendor/laravel/framework/src/Illuminate/View/Component.php:102 17. view::site.blocks.subject-homework:4 19. vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:110 20. vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58

select * from `solutionslibrary` where exists (select * from `subjects` where `solutionslibrary`.`subject` = `subjects`.`id`) and `subject` = 264 and `status` = 'published' and `price` > 0 order by `purchase_count` desc limit 6 offset 0

1.5mstwenty4_siteHomeworkBlocks.php#27

Bindings	0: 264 1: published 2: 0
Backtrace	15. app/View/Components/HomeworkBlocks.php:27 16. vendor/laravel/framework/src/Illuminate/View/Component.php:102 17. view::site.blocks.subject-homework:4 19. vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:110 20. vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58

select * from `subjects` where `subjects`.`id` in (264)

880μstwenty4_siteHomeworkBlocks.php#27

Backtrace

20. app/View/Components/HomeworkBlocks.php:27
21. vendor/laravel/framework/src/Illuminate/View/Component.php:102
22. view::site.blocks.subject-homework:4
24. vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:110
25. vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58

select * from `subject_cats` where `subject_cats`.`id` in (33)

1mstwenty4_siteHomeworkBlocks.php#27

Backtrace

25. app/View/Components/HomeworkBlocks.php:27
26. vendor/laravel/framework/src/Illuminate/View/Component.php:102
27. view::site.blocks.subject-homework:4
29. vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:110
30. vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58

select * from `twill_faqs` where exists (select * from `twill_faq_slugs` where `twill_faqs`.`id` = `twill_faq_slugs`.`twill_faq_id` and `slug` = 'can-you-help-me-with-my-homework-in-less-than-24-hours' and `active` = 1 and `locale` = 'en' and `twill_faq_slugs`.`deleted_at` is null) and `twill_faqs`.`deleted_at` is null limit 1

6.11mstwenty4_siteFaqItem.php#15

Bindings	0: can-you-help-me-with-my-homework-in-less-than-24-hours 1: 1 2: en
Backtrace	15. app/View/Components/FaqItem.php:15 16. vendor/laravel/framework/src/Illuminate/View/Component.php:102 17. view::site.blocks.faq:7 19. vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:110 20. vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58

select * from `twill_faq_slugs` where `twill_faq_slugs`.`twill_faq_id` in (1) and `twill_faq_slugs`.`deleted_at` is null

1.2mstwenty4_siteFaqItem.php#15

Backtrace

20. app/View/Components/FaqItem.php:15
21. vendor/laravel/framework/src/Illuminate/View/Component.php:102
22. view::site.blocks.faq:7
24. vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:110
25. vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58

select * from `twill_faqs` where exists (select * from `twill_faq_slugs` where `twill_faqs`.`id` = `twill_faq_slugs`.`twill_faq_id` and `slug` = 'can-you-help-me-with-my-examquiztest' and `active` = 1 and `locale` = 'en' and `twill_faq_slugs`.`deleted_at` is null) and `twill_faqs`.`deleted_at` is null limit 1

1.19mstwenty4_siteFaqItem.php#15

Bindings	0: can-you-help-me-with-my-examquiztest 1: 1 2: en
Backtrace	15. app/View/Components/FaqItem.php:15 16. vendor/laravel/framework/src/Illuminate/View/Component.php:102 17. view::site.blocks.faq:24 19. vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:110 20. vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58

select * from `twill_faq_slugs` where `twill_faq_slugs`.`twill_faq_id` in (2) and `twill_faq_slugs`.`deleted_at` is null

1.12mstwenty4_siteFaqItem.php#15

Backtrace

20. app/View/Components/FaqItem.php:15
21. vendor/laravel/framework/src/Illuminate/View/Component.php:102
22. view::site.blocks.faq:24
24. vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:110
25. vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58

select * from `twill_faqs` where exists (select * from `twill_faq_slugs` where `twill_faqs`.`id` = `twill_faq_slugs`.`twill_faq_id` and `slug` = 'how-much-will-it-cost' and `active` = 1 and `locale` = 'en' and `twill_faq_slugs`.`deleted_at` is null) and `twill_faqs`.`deleted_at` is null limit 1

5.28mstwenty4_siteFaqItem.php#15

Bindings	0: how-much-will-it-cost 1: 1 2: en
Backtrace	15. app/View/Components/FaqItem.php:15 16. vendor/laravel/framework/src/Illuminate/View/Component.php:102 17. view::site.blocks.faq:41 19. vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:110 20. vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58

select * from `twill_faq_slugs` where `twill_faq_slugs`.`twill_faq_id` in (3) and `twill_faq_slugs`.`deleted_at` is null

1.12mstwenty4_siteFaqItem.php#15

Backtrace

20. app/View/Components/FaqItem.php:15
21. vendor/laravel/framework/src/Illuminate/View/Component.php:102
22. view::site.blocks.faq:41
24. vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:110
25. vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58

select * from `twill_faqs` where exists (select * from `twill_faq_slugs` where `twill_faqs`.`id` = `twill_faq_slugs`.`twill_faq_id` and `slug` = 'what-kind-of-payments-do-you-accept' and `active` = 1 and `locale` = 'en' and `twill_faq_slugs`.`deleted_at` is null) and `twill_faqs`.`deleted_at` is null limit 1

2.3mstwenty4_siteFaqItem.php#15

Bindings	0: what-kind-of-payments-do-you-accept 1: 1 2: en
Backtrace	15. app/View/Components/FaqItem.php:15 16. vendor/laravel/framework/src/Illuminate/View/Component.php:102 17. view::site.blocks.faq:58 19. vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:110 20. vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58

select * from `twill_faq_slugs` where `twill_faq_slugs`.`twill_faq_id` in (4) and `twill_faq_slugs`.`deleted_at` is null

1.33mstwenty4_siteFaqItem.php#15

Backtrace

20. app/View/Components/FaqItem.php:15
21. vendor/laravel/framework/src/Illuminate/View/Component.php:102
22. view::site.blocks.faq:58
24. vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php:110
25. vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php:58

App\Models\Subject: 54Subject.php
App\Models\SubjectCat: 12SubjectCat.php
App\Models\Twill\Slugs\TwillFaqSlug: 6TwillFaqSlug.php
App\Models\HomeworkLibrary\HomeworkLibrary: 5HomeworkLibrary.php
App\Models\User\Tutor: 4Tutor.php
App\Models\Twill\TwillFaq: 4TwillFaq.php
App\Models\Meta: 1Meta.php

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1 x Application (52.24%)	438ms
1 x Booting (47.76%)	400ms